Barlop Business Systems, a leading service and solutions provider for Ricoh Office equipment in Miami, Florida, has achieved Service Excellence once again in 2023. This year Ricoh retired the Circle of Excellence Program and changed to Provision 2024 program which requires live data to be uploaded daily to ensure all dealers are up to date with their training, apps, and all material ricoh gives to optimize customer service.
Ricoh recognizes that it has partnered with the best Dealer Network in the industry and intend to reward the “Best of the Best”.
On behalf of Ricoh Americas Corporation, Barlop’s authorized service locations have been recognized as a ProVision 2024 Certified Dealer.
This program is designed to recognize Dealers who provide outstanding service and support in accordance with Ricoh’s guidelines.
Barlop has met and exceeded the requirements of the ProVision Program in the following areas:
Our Service Team Manager, Elicio has led our service team to award wining service year after year. His drive and assurance
Our long-time service technician Rody has been ranked in top 3% of the 4,010 service engineers that were eligible to participate. Out of the 4010 only 150 who meet the criteria were eligible to run for the ProServices Engineer Certification. This is an outstanding accomplishment, and we are so proud to have Rody in our team.
Our other techs didn’t fall too behind on ranking all scoring between 91% to 99.97%! We are ecstatic to have such dedicated, hardworking service engineers on our team proving Barlop’s commitment to Service Excellence and dedication in support of our customers.
Barlop Business Systems is a family owned and operated business technology company that has been serving the South Florida community for 40 years. Its high-quality business products provide solutions for all phases of the document life cycle and measurably decrease printing and document management costs up to 40%. The company’s reliable and consistent services maximize clients’ workflow efficiency and performance. The company’s local presence enables it to be faster, simpler and easier to do business with.
Barlop Business Systems will prove that its “clients are its best assets” every time a prospective client is in the market to lease or purchase equipment, or requires service, parts or supplies. Contact the company at (305) 594-0470 or visit www.barlop.com.