We Love & Appreciate All Feedback!
Our mission is to continually develop our service to meet and exceed customer expectations and contribute to the success of your company by providing timely, consistently high quality and professional support at every customer contact.
We Believe that customer satisfaction is essential.
At Barlop, we pride ourselves on offering a high quality, friendly, knowledgeable and professional service. We believe that customer satisfaction is essential to quality and performance and we encourage customer feedback and take action on many of the suggestions we receive. We are committed to service excellence and work to deliver a professional, proactive service with every client. Our Team members are experts in their field and are encouraged to continually update their skills to ensure we are always improving our support service and meeting the needs of our customers.
WHAT ARE CUSTOMERS SAY ABOUT US
TERRI PENA
"Great service as always. I have been a customer for 19 years and i will not go anywhere else."
TERRI PENA | Miami Lakes, FL
My order was packaged well and properly labeled
This is probably one of the primary reasons we stopped ordering from Office Depot, Amazon, etc,
wherein their packaging would come destroyed or reams missing from the box. The packaging andquality of the paper has made an immense difference in the fact that our copy process and/or
scanning process does not involve jamming whatsoever. Thanks!
Yolanda | 33134
Customer Service was Great
Cici was patient, professional, kind and extremely helpful.
Eric Johnson | 33128
Absolutely OUTSTANDING!
As always, Jesus Aguilar was FABULOUS!!! Always professional and with a smile, he resolved the problem and gave helpful pointers. Absolutely OUTSTANDING!
Eric
excellent service provided
Yes, we received it the next day, excellent service provided.
Ada Baca | MIAMI, FL
representative did awesome
Your company and representative did awesome.
Adriene Posely | MIAMI Florida
Excellent Service
On 3/18/2020 George Lopez and Fidel Gongalez picked up the Samsung MultiXpress machine for storage. They were extremely polite, courteous, friendly and yet professional. I appreciated them for their excellent service!
Lornette Browne | North Bay Village FL
Great Job
Jesus is very professional, friendly and hard working. He was able resolve all of the issues at hand with our printer!!
Janice Bello | Coral Gables Florida
Delivery and setup service
Jesus and George are outstanding. They are extremely helpful and courteous been dealing with Jesus for over 10 years and always a pleasure. Great team
Rick Recio | Doral Fl.
SOCIAL PLATFORM REVIEWS
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Service technician Santiago is one of the most professional individuals I’ve encountered in any industry. He is highly knowledgeable, punctual, and consistently goes above and beyond to ensure a positive experience. Santiago, thank you for your dedication—keep up the outstanding work!
-Robert DelfosseRobert Delfosse11/14/2024Amazing service. Very attentive to all details and super knowledgeable staff. Always willing to assist us in trouble shooting and delivering high quality service.
Highly recommend them for all your needs. Service is beyond amazing.Julio Giron11/13/2024Barlop Business Systems is hands down the best choice for office technology solutions! Whether you need reliable printers, managed IT services, or seamless communication systems, they’ve got it all covered. Their team is fast, friendly, and super knowledgeable, making sure your business runs without a hitch. If you're looking for top-tier service and expertise, Barlop is the way to go! Highly recommend!!!
Zara Ramirez9/14/2024 -
Barlop is an amazing company with amazing people who own and run it. You can tell that Fidel and Yoandry really care about their work and Jesus is a great technician who explained everything that I needed to know about our copier. Monica Moran was very helpful with our account and can’t really say enough about this company and the people who work there.
Jayson Escalona9/12/2024Partnering with Barlop Business Systems has been a great experience! I've personally known Michele for close to 20 years, and it's been awesome to get to know her, her family, and the entire team.
As a company, they are second to none when it comes to professionalism, efficiency, and a genuine respect for vendor relationships. Their team is forward-thinking (you HAVE to be if you're going to lean into remote team building).
It's been a smooth collaboration, there's been open and direct communication, and a mutual drive towards the successful solutions implementation.
For any vendor, Barlop sets a gold standard for what you'd want the relationship to be.
It's an absolute pleasure to work with them - highly recommended!Alex Miranda9/09/2024We have been working with Barlop for a few years now , they always have courteous and expeditious service when ever assistance is needed. Special shout out to their printer moving team Roger and Fidel, they’ve had to move our printer into 3 different offices and they are always on time and swift in their execution.
Doug Lambert8/28/2024 -
I recently had the pleasure of working with the team at Barlop Inc, and I must say, their service was truly exceptional! From the initial consultation to the final delivery, every aspect of their service was top-notch.
Their team of experts was knowledgeable, friendly, and always available to answer my questions. They took the time to understand my needs and provided personalized solutions that exceeded my expectations.
What impressed me most was their attention to detail, professionalism, and commitment to excellence. They went above and beyond to ensure that I was completely satisfied with their service.
I would highly recommend Barlop Inc to anyone looking for outstanding service. Their dedication to their clients is unparalleled, and I look forward to working with them again in the future.
Best Service Highlights:
· Knowledgeable and friendly team
· Personalized solutions
· Attention to detail
· Professionalism
· Commitment to excellence
Special thanks to Mallory, Michele and Monica for an amazing execution.Isael Prieto8/22/2024I wanted to give a shot out to BARLOP, this company knows what they are doing. Needed service on my machine and they responded right away.
When I contacted Monica Moran, she was knowledgeable and understanding. She went above and beyond with helping me out.
I recommend BARLOP for all your copier needs.Frank Serratore8/13/2024I had great service! My 3 Techs were amazing. Fidel, Roger and Jesus were super proactive. Jesus gave me a full training on how to use my printer.
Julie Perez8/01/2024 -
The staff at Barlop are quick help with my company's needs. I know that Monica is only a phone call away to assist. From simple technical issues to larger issues She is always there with a smile over the phone. I will recommend Barlop for their office needs.
Sergio Moran7/31/20245 Stars!! Amazing Printer Service. I cannot say enough good things about Barlop. Their printer service has been a lifesaver for our office! From the moment we contacted them, they were professional, knowledgeable, and incredibly helpful. Our tech was fantastic too. He arrived on time, diagnosed the issue quickly, and had our printer up and running in no time. The service was efficient and affordable. And a special shoutout to Monica, the contract Manager, for being an absolute star! Her knowledge, responsiveness, and dedication to resolving any issues promptly are unparalleled. She truly goes above and beyond to ensure our printing needs are met. We highly recommend Barlop to any business looking for reliable printer service. They take care of your printers so you don’t have to. They have earned our loyalty!
Zasha Greven7/26/2024Superb delivery and installation from Roger, Yoandris, and Jesus.
Jesus knew exactly what he was talking about and helped me with all the technical aspects of the installation and machine. Setting up drive and showing me how to do it. This is a great hands on opportunity for the IT department to get better acquainted with the new equipment and management tools. I highly recommend working with Barlop and their team. Thank you Giancarlos.Mario Bacelar7/25/2024 -
We've been leasing our copier from Barlop for the past two years, and we couldn't be happier with the service we've received. Anytime we've encountered an issue, the Barlop team has handled it quickly and efficiently. When we were initially deciding which copier to go with for Downtown Dadeland, Monica, our representative, provided us with several options and guided us in choosing the best one to meet our needs. Her expertise made the process seamless and stress-free. If you're ever in need of a copier, we highly recommend reaching out to Monica at Barlop. Her professionalism and dedication to her clients is truly top-notch!
naidyt hernandez7/10/2024Ive been partners now with Barlop Business Systems for almost a year now. I offered a billboard to help brand their business and they accepted graciously. This company has true professionals dedicated to providing top class customer service and after sales support. I recommend them for all business needs!
Eduardo Salinas7/01/2024The best place to work. All my co workers & manager are friendly and helpful. They understand what it means to have core values and always going out our way to help customers quick & efficient. Barlop really cares for their customers!!!
Alondra Romero6/27/2024 -
I am pleased to commend Fidel and Rogert for the outstanding job they did in resolving our office printer issues. Their technical expertise and efficiency were evident as they swiftly diagnosed and fixed the problems that had been causing significant disruptions.
Moreover, their positive attitude and friendly demeanor made the entire process smooth and pleasant, not only demonstrated a high level of professionalism but also went above and beyond to ensure that everything was functioning perfectly.Jesús Wong6/26/2024Barlop is honestly the best company you can go to with the best prices for all printers and computers! My company uses them for all of our projects I work closely with Monica Lopez and she is by far the best! Always willing to help and getting me the best prices.
Kelly Reyes6/25/2024We have been working with Barlop in our office for several years and their customer service is excellent. Monica is such an amazing help for anything we may need. Tech support has incredibly quick turnaround time as well as supply ordering. I would definitely recommend their services to any small business as you can tell they take pride in their work.
Raquel Soler6/25/2024 -
Jesus was an amazing tech! Very informative and so sweet. Took his time to make sure everyone in the office understood how to use the printer and what to do if any certain situations arise
Erin Arribas6/25/2024Jesus was a wonderful help. He installed our printer and explained everything we needed to learn. I highly recommend.
Ivette Arias (Oreo123)5/29/2024Jesus was wonderful and very helpful! A piece was missing to the printer and he went to pick it up and then came back to finish the full installation. He was super patient during the tutorial and answered all questions we had regarding the machine.
Kate Kavanagh5/28/2024 -
Jesus installed a new printer and he was so kind and patient explaining how to use it , the programs, and everything I need to know in case of a problem! Highly recommended! 🙂
Daniela Barton5/09/2024Jesus went above and beyond to make sure our company was satisfied with our purchase, and his dedication to customer satisfaction truly sets him apart. I highly recommend Jesus and the copier business to anyone in need of reliable equipment and outstanding service. Thank you, Jesus, for making my experience so seamless and enjoyable!
Kris Bovi4/30/2024Jesus was amazing! Got us all set up in no time. Great customer service, would highly recommend.
lupita Simp4/24/2024 -
Jesus was great, he was very patient and worked diligently with our TI department in order to get everyone in the office set up with our new printer and scan folders.
Abby Garcia4/23/2024Jesús was great and very professional. Everyone that came to deliver our machine was great. We love BARLOP over here at TTG.
Marianela Perez3/27/2024Michele and Raudi are always quick and efficient with responding to all my inquiries. Every time I place an order I receive it fast! Barlop will always be our go to for toner, paper, and printer needs. 🙂
Gabriela Ruiz3/12/2024 -
I opened my mortgage company in August of 2023. Barlop was willing to extend credit and provide us with an excellent (used) machine. I am extremely pleased with the machine and the level of service from Barlop. I was having issues with scanning to an email. The IT department was able to troubleshoot and resolve the issue with me on the line. Barlop is amazing! I highly recommend them.
Juan-Carlos Fernandez2/28/2024Mr. Giancarlo Navarrete, came to our company and helped us fix a technical and billing issue. He was very responsive and comprehensive.
Villa Lyan2/23/2024Jesus was very kind and helpful. Barlop is quick to respond to our needs. I recommend them for your copier/printer needs
Katrina Lara2/15/2024
Customer Reviews
Ramón J Torres
Before Barlop, our copier / printer vendor treated us without any professionalism and horrible customer service. Barlop actually cares and has treated as family from day one. By far the best decision we have made in the IT Dept. We were very impressed by the level of professionalism that Barlop has provided for our company. Jeanette Fuentes is the best of the best. Highly recommend to anyone looking to change their current copier platform.
Astrid Perez
Excellent services provided by Rene Reyes & Fidel Gonzalez very happy with the customer services 100% recommended Thanks for everything!!!!!
Fidel and George is amazing. always complaying with our needs
Fidel and George is amazing. always complaying with our needs
Humberto Lopez Brigada de Asalto 2506
Michelle Lopez Thanks You for help You was very friendly and professional we are very thankful Brigada de Asalto 2506
J. Cardona
Thank you for all your professional service and timely response.
Francky Ulysse
Rene Reyes has been outstanding in his delivery everywhere we go. He takes his job seriously and provide great customer service. He followed his Company procedures when pick-up and drop-off. very friendly and reliable, he works with a smile every time and providing timely, consistently high quality and professional support at every location.
Rosy Alonso
The supplies I ordered arrived the same day. I was extremely grateful. Your service is excellent. Thank you very much.
Luneen Skelton
Thank you all for making Miami Dade a priority this morning. The technician was very polite and professional. All is well.
Laya Martinez
Thank you for having Frank and Fidel delivering our copier machine today. It was an extraordinary experience, everything was so easy , they demonstrated an impeccable professionalism and dedication.
Lucy
Elicio is excellent in customer service, polite, courteous and seems to be very knowledgeable.
LEANDRO PEDROSO
Quick and effective. Your system of updating me through e-mail anytime the ticket is received, the tech is on the way, and even when the tech arrives or leaves is fantastic. It allows me to forward the communication to my superiors and it keeps the whole management team updated as to whats happening. Santiago was fast, professional, and effective. He was thorough and explained in layman terms what was wrong with the machine and how he was going to fix it. Great guy, professional and courteous. Great service.
Robert Paris
Michele, Alfredo and Eric take good care of us, and reply quickly...thanks to all!
Francky Ulysse
Fidel Gonzales has been outstanding in his delivery everywhere we go. He takes his job seriously and provide great customer service. Good cooperation when we communicate and is very friendly. It's my pleasure to work with Fidel.
Francky Ulysse
It is a pleasure to work with Frank Hernandez. He is very professional and show knowledge of his job. Frank has meet our customer expectations and contribute to the success of Barlop by providing timely, consistently high quality and professional support to our employees at every site we go to setup a copier.
Mari Del Valle
Excellent service! Michelle send us the paper and toner as soon as we requested. Rene & Fidel go a step beyond when they deliver the products, always very kind, friend and attentive to serve us. Thank you
LEANDRO PEDROSO
Quick and effective. Your system of updating me through e-mail anytime the ticket is received, the tech is on the way, and even when the tech arrives or leaves is fantastic. It allows me to forward the communication to my superiors and it keeps the whole management team updated as to whats happening. Santiago was fast, professional, and effective. He was thorough and explained in layman terms what was wrong with the machine and how he was going to fix it. Great guy, professional and courteous. Great service.
MYRIAM SAMAYOA
Angel is a very Knowledgeable and professional technician!!
NANCY MEIMAN
I appreciate your family-run business, including your dispatch and email team and your loyal, expert and pleasant technicians. Thank you
junior
Good Customer Service
GARY SACHDEV
perfect
Marra
Elicio called and was able to help me troubleshoot by phone and it only took a few minutes! I appreciate his ability to walk me through the steps.
DONOVIN M
GUYS ARE GREAT
Maria Valeron
Alex, Your guys were excellent! They came and did the transfer of the equipment bright and early and they were SUPER nice and professional. Barlop is very fortunate to have them as employees.
Ivan Giraldez
The response time was excellent due to the high volume of work produced and these printers provide a large support to our work. The technician was very good and knew his work. Thank you very much.
Rosy Alonso
Technician was very professional and explained what the problem was immediately.
Stacy
William,Thank you very much for your services. Frank was very big help and the both of you taught me a lot about the printer you installed in the office today. It didn't even take much time of the day to install the printer and everything was working easily. I know I can count on you and frank if I ever have any questions and even though it's a device that any other company has I know that the printer you guys installed will avoid any conflict with the staff and will keep a good work flow with everything running (and printing) smoothly. Thank you very much for your services and I'm sure that our broward location staff will feel the same way I do about you guys. Stacy ACSI
RUDY RAGHUNANDAN
YOUR DISPATCHER WAS VERY PROFESSIONAL, CLEAR, AND PRECISE. THE TECHNICIAN WAS HERE EARLIER THAN ANTICIPATED AND WITH THE CORRECT PARTS, HE EVEN SUPPLIED A SPARE CARTRIDGE FOR CARBON DUST. EXCELLENT WORK.